Capturing the voice of the customer is more important than ever for brands to succeed in today’s rapidly evolving retail landscape. Our recent success with the launch of our new mobile communications client is taking the telecommunications sphere by storm. To continue expanding to meet demand, we are hiring a Wireless Associate in the Miami area that will be responsible for working with customers and promoting the services and benefits of our client.

Core Responsibilities:

• Engage customers and provide them with relevant product and service information to best fit their wireless needs 
• Maintain a complete understanding of the promotions, products and services available 
• Provide excellent customer service while representing both our clients, brand partners and firm 
• Collaborate with company leadership to stay current on our technology in order to answer questions and concerns.

You:

• Experience in customer service, sales, brand awareness and/or promotions
• Are mature, professional, and value your work experience
• Have an outgoing personality and enjoy getting to know the personnel
• Are excited about the future of the customer experience and technology

Language:

• English
• Bilingual is a plus

Minimum Education Level:

• High school or equivalent
• Minimum Career Level:
• Experienced (Non-Manager)

Desired Skills:

• Customer Engagement
• Sales Techniques
• Demonstrate Products
• Achieve Sales Goals